Empowering Success Together
SERVICES
Whether you run a food or beverage business, a service business, or just need your tech to work, find the right starting point below.
Running your business shouldn’t feel like you need a tech degree
Most entrepreneurs end up in one of two traps:
Doing everything manually
Leading to burnout, missed opportunities, and money slipping through the cracks
Trying to use too much tech
Wasting time and money on tools they don’t understand or don’t really need
At Non-Techie, We Fix this
We help solopreneurs, entrepreneurs, and side hustlers cut through the noise, simplify their systems, and get tech working for them, not the other way around.
Food & Beverage Businesses
01
Square Setup Audit
$297
You set up Square yourself, and it’s technically running. But running and being correctly configured are two different things.
If your loyalty program isn’t getting used, your online ordering feels disconnected, or your processing fees don’t quite make sense, something in your setup needs attention, and it’s usually more than one thing.
The Square Setup Audit reviews your actual account, identifies what’s off, and provides a written report detailing exactly what to fix and in what order.
02
Your Tech Partner
$450/month
Your café is open. Your menu will change, your offerings will grow, and your Square setup needs to keep pace with it all.
Your Tech Partner gives you up to three hours of Square support every month, including menu updates, online ordering, loyalty program management, and troubleshooting, so the tech side of your business stays current without you having to manage it.
Whether pre-launch or recently opened, this support keeps your setup from falling behind while you focus on the café.
Service Businesses
01
Business Systems Checkup
$197
You’ve been running your business for a while, but you’ve never had anyone look at how everything fits together. You’re not necessarily in crisis; things are moving, but something about your setup feels incomplete, and you’ve been meaning to figure it out for months.
The Business Systems Checkup is a one-on-one review of the tools and processes behind your business.
You leave with a clear written summary of what’s working, what isn’t, and the two or three things that will make the biggest difference if you fix them first.
02
Booking System Audit
$297
If you’re running Square Appointments or Acuity and still dealing with no-shows you can’t charge for, leads that go quiet before booking, or clients who pay late because nothing was collected upfront, your booking setup is not doing its job.
The Booking System Audit reviews exactly how your platform is configured, identifies gaps that are costing you time and money, and delivers a written findings report and a prioritized action plan, so you know precisely what to change.
03
Client Journey Audit
$497
Most service providers focus on getting clients booked. Fewer stop to look at what happens between the first inquiry and the last follow-up, and that gap is where clients slip through, manual work piles up, and repeat business quietly disappears.
The Client Journey Audit walks all seven touchpoints of your client experience, from how you respond to inquiries through what you do after the appointment ends. You receive a written findings report for every step and a 45-minute walkthrough call to go through it together.
04
Your Business Systems Support
$400/month
Your service business changes more than you probably expected: new services, adjusted pricing, seasonal offers, intake form revisions, and automations that need updating. Every time something shifts, your booking system needs to keep up.
Your Business Systems Support gives you up to 3 hours of hands-on booking and payment system management each month, so that when your business changes, your setup changes with it.
No scrambling, no putting it off, no figuring it out yourself.
All Businesses
01
Help Desk Call
$75
Something isn’t working, and you need a real answer today. The Help Desk Call is 60 minutes with a specialist who can see exactly what you’re looking at, diagnose the issue live, and walk you through the fix step by step — no jargon, no ticket queue. You bring the problem.
You leave with the solution.
02
Business Tech Support $397/month
Tech doesn’t break on a schedule. Business Tech Support is your ongoing retainer for everything that breaks, needs to be changed, or keeps getting pushed to the bottom of your list. Up to two hours of hands-on support each month, troubleshooting, configuration changes, platform updates, booking, and payment system fixes are handled without you having to figure it out alone.
03
Staff Platform Training
Your staff cannot confidently use a platform they have never been properly shown. Workarounds start on day one, mistakes happen during service, and you end up answering the same questions on repeat because no one was ever actually trained. Staff Platform Training is a live virtual session where your team learns the platform your business runs on before they ever use it with a real customer.
Materials are included, sessions run up to 90 minutes, and training is tailored to your industry.
Single sessions and multi-session packages are available, and if you need training delivered under your own brand, white-label options are available too.
04
1-on-1 Coaching Sessions
You know what you need to do. You may have even started doing it. But without someone to keep you accountable and help you make decisions when you hit a wall, things stall, and the tech, systems, and operations side of your business stays incomplete while everything else keeps moving. Tech & Operations Coaching is a weekly 60-minute call with Jess built around where your business actually is and what needs to happen next. This is not reactive troubleshooting. It is proactive, ongoing support for the business owner who wants direction, accountability, and someone who understands the full picture — the tools, workflows, and operations that hold everything together. Month-to-month, no long-term commitment required.