Empowering Success Together
SERVICES
Running your business shouldn’t feel like you need a tech degree
Most entrepreneurs end up in one of two traps:
Doing everything manually
Leading to burnout, missed opportunities, and money slipping through the cracks
Trying to use too much tech
Wasting time and money on tools they don’t understand or don’t really need
At Non-Techie, We Fix this
We help solopreneurs, entrepreneurs, and side hustlers cut through the noise, simplify their systems, and get tech working for them—not the other way around.
01
Book a Help desk Call
60 minutes with a specialist who speaks your language not tech jargon
You know something isn’t working. Maybe your booking system is behaving strangely, your Shopify checkout isn’t set up right, your Square emails aren’t going out, or you’re staring at a setting you’ve never touched and don’t want to break anything.
A Help Desk Call is your fastest path from stuck to sorted.
You bring your problem. Your specialist brings the solution explained in plain English, walked through step by step, no assumptions about your tech background.
What happens on the call:
You screen share so we can see exactly what you’re looking at
We diagnose the issue live and walk through the fix together
You leave knowing what was wrong, what’s fixed, and what to watch for next
No ticket queue. No waiting days for an email back. Just 60 minutes and a solution.
This is for you if:
You’re stuck on a specific tool or platform and need it resolved today
You’ve been Googling the same problem for too long
You want a real answer from someone who knows your tools, not a forum thread from 2019.
Platforms we know inside and out: Square, Shopify, email marketing platforms, booking systems, automation tools, website builders, and more.
02
Systems Audit
A complete picture of your tech — what’s working, what’s wasting money, and exactly what to fix first.
Most business owners don’t have a tech problem. They have a clarity problem. They have tools they’re not fully using, gaps they don’t know exist, and no roadmap for what to fix before what. The Systems Audit changes that.
In 90 minutes, we go through everything — your entire tech stack, your website, your automations, your workflows — and give you a prioritized action plan you can actually follow.
What’s included:
90-minute deep dive into your full tech stack and website
Live screen-share walkthrough — we look at everything together
Video recap you can reference any time
Written report with prioritized fixes: Tier 1 urgent → Tier 2 soon → Tier 3 later
Exact action steps for each issue — not just what’s broken, but how to fix it
You’ll leave knowing:
Which tools to cut, keep, or replace
Which gaps are costing you time or money right now
What to tackle yourself and what’s worth handing off
Whether Tech on Tap ongoing support makes sense for your situation
This is for you if:
You’ve outgrown your current setup but don’t know what to change
You’re paying for tools you don’t fully understand
You want a roadmap, not just a diagnosis
03
Tech on Tap Retainer
Your on-demand tech expert — without the cost of a full-time hire
Tech doesn’t break on a schedule. It breaks on a Tuesday at 11pm before your biggest sale, when your booking system stops working right before a rush, or when a Shopify update quietly changes something you didn’t know needed changing.
Tech on Tap is ongoing, retainer-based support that keeps your systems running so you can focus on your business — not on Googling error messages.
What’s included:
Priority access to your dedicated tech specialist
Urgent issue resolution — we fix what’s broken first, fast
Ongoing systems monitoring and optimization
Proactive updates when platforms you use make changes
Monthly check-in to review what’s working and what to improve next
No ticket queues. No waiting. Just reply to an email or send a message and we’re on it.
This is for you if:
You’ve already done a Help Desk Call or Systems Audit and know your gaps
You’re tired of tech fires interrupting your week
You want someone in your corner who already knows your setup
You’re scaling and can’t afford for things to break
Tech on Tap starts at $397/month. Spots are limited.