Services

Tech & Operations Coaching

Most business owners know what they need to do. They’ve done the research, made the list, and even started on some of it. But between running the business, serving clients, and handling everything that comes up during the week, the tech and systems work keeps getting pushed.

Tech & Operations Coaching is a weekly 60-minute call that changes that.
Every week you have a dedicated hour to work on the operational and tech side of your business with someone who understands the tools, knows how to build the systems, and can help you make decisions when you hit a wall. Not a class. Not a course. A real working relationship built around where your business is and where it needs to go.
This is for the business owner who wants direction, accountability, and someone in their corner who actually sees the full picture.

Who is this for?

This is for business owners who are done winging it on the tech and systems side but keep running out of time, energy, or clarity to fix it.

You have been meaning to get your systems sorted for months, and it keeps not happening
You make tech and operations decisions alone and often second-guess them after
You want someone who can look at the full picture, not just fix one thing and disappear
You are building or rebuilding the systems behind your business and want accountability to keep moving
You have taken courses or done audits and still feel stuck on implementation
You want to stop reacting to tech problems and start running your business proactively

What’s Covered Each Month

Every month includes four 60-minute weekly coaching calls. Here is what we work through together.

Tech Stack Decisions

How clients find you and what happens the moment they reach out. I am looking at your first response, how fast it goes out, how clearly it answers their question, and whether it moves them toward booking or leaves them waiting to hear more. This is where most service providers lose clients without ever knowing it happened.

Systems and Workflow Building

Building or improving the processes behind how your business operates, including intake, client communication, booking, payment, and follow-up. The things that should run without you having to touch them every time.

Operations Strategy

How your business runs week to week, and what needs to change to make it run better. We look at what’s taking too long, what keeps breaking, and what to build next.

Platform Navigation

When you hit a wall on a specific tool, we work through it together on the call rather than leaving you to spend hours Googling. You get a direct answer from someone who knows the platform.

Implementation Accountability

Every call ends with a clear next step. Every following call starts with whether you did it and what got in the way. That follow-through is what makes coaching different from every other resource you’ve already tried.

What You’ll Receive Each Month

Four 60-Minute Weekly Coaching Calls
Focused on your tech, systems, and operations, not generic business advice. Every call is built around where your business actually is that week.


Real-Time Problem Solving
When you hit a wall on a tool or decision, we work through it on the call. You do not leave with homework you cannot do because you are still stuck on the same thing.


A Clear Action Item Every Week
Every call ends with one specific next step. No overwhelm, no long list, just the one thing that moves your business forward before the next call.

A Business That Keeps Moving
Accountability is what this is built on. Knowing you have a call next week and someone who will ask whether you did the thing changes how much actually gets done.

How it Works

01

Apply for a Spot

Fill out the short application below. Tell us where your business is, what you’ve been trying to sort out, and what you want to accomplish.
We confirm fit within 2 business days.

02

Discovery Call

A 30-minute call before your first session to map where your business is, what you want to accomplish in the first 30 to 60 days, and where to start.
This is how we make the first coaching call immediately useful.

03

Weekly Coaching Calls

Every week, 60 minutes, focused on what your business needs to move forward.
We review what happened since the last call, work through what’s stuck, and set the next step.

Why Non-Techie HQ?

This coaching is not general business coaching. It is specifically for the tech, systems, and operations side of your business, and that specificity matters.
Jess brings over 15 years of experience in the online business space, certifications in the tools small business owners use most, and hands-on consulting experience across e-commerce, service businesses, and retail. When you say your booking system isn’t working the way you want it to, she knows the platform, knows the fix, and can help you decide whether to adjust it or rebuild it on the same call.

You get direction, accountability, and someone who actually knows what they’re talking about.

Let’s Get Started

Month-to-month. No long-term commitment required. Four 60-minute weekly calls each month, plus a discovery call to kick things off.
Fill out the application below. We confirm fit within 2 business days and schedule your discovery call.

Frequently Asked Questions

Ready to stop stalling and start making real progress?

Scroll to Top