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Your Tech Partner

Opening a café or food business means wearing every hat at once. You are managing staff, sourcing supplies, building a customer base, and trying to figure out your tech all at the same time.

Your Tech Partner is a monthly retainer for food and beverage business owners who want someone handling the Square and tech side of their business on an ongoing basis.
Each month, we cover menu updates, online ordering, loyalty, and any Square features relevant to where your business is right now.
You bring questions and changes. We take care of the configuration.

You focus on the café. We keep the tech running.

Hire your Tech Partner

Who is this for?

Your Tech Partner is built for two types of food-and-beverage business owners.

Pre-launch — 60 to 90 days from opening

You are actively building your café setup and do not want to figure out Square on your own during the chaos of opening. You need someone who can walk alongside the buildout, setting things up correctly from the start, so you are not fixing mistakes after opening day.

Recently opened — under 6 months in

You are open, things are moving, but your Square setup still has gaps. You do not want to spend time troubleshooting alone, and you want someone who knows your setup and can make changes quickly when the business shifts.
This is not the right fit if you are looking for a one-time fix. If you need a diagnosis of what is wrong right now, the Square Setup Audit is the better starting point.

What’s Covered Each Month

Each month includes up to 3 hours of active support. Here is what that time covers.

Menu Setup and Updates

Building your Square for Restaurants menu correctly from the start, including items, modifiers, variations, and categories, and updating it as your offerings change. Seasonal items, price changes, new categories, and removed items. When your menu changes, your Square menu changes too.

Online Ordering Configuration

Setting up and maintaining your Square Online ordering page so it stays connected to your in-store menu and routes orders correctly. If you add a new item in-store and it needs to appear online, that is covered here.

Loyalty Program

Activating Square Loyalty if it is not already running and keeping it configured so customers actually have a reason to use it. Reward structure, enrollment prompts, and any updates as your business or promotions change.

One Troubleshooting Call

A scheduled call each month to address anything that has broken, anything that is not behaving the way you expect, or any new Square feature you want to understand before turning it on.

New Feature Review

Square updates its features regularly. Each month I review any new Square functionality relevant to your setup and tell you whether it is worth turning on and how to configure it correctly if it is.

What’s Not Covered

Square updates its features regularly. Each month I review any new Square functionality relevant to your setup and tell you whether it is worth turning on and how to configure it correctly if it is.

How it Works

Apply for A Spot

Fill out the short application below. Tell us where you are in your café journey, what your current Square setup looks like, and what you most need handled. We confirm fit within 2 business days.

We Get Started

Once confirmed, we schedule your onboarding call as a 30-minute session to map your current setup, document your priorities, and establish how you will submit tasks each month. Your first month of support starts here.

Ongoing Monthly Support

Each month, you submit tasks and questions through your client portal. We handle the configuration work and check in on anything that needs a call.
At the end of the month, you receive a written summary of what was done.

Why Non-Techie HQ?

We are a Square partner with hands-on experience building and maintaining Square for Restaurants setups for food-and-beverage businesses. We have worked with cafés and coffee shops at every stage, from pre-launch buildout to established operations.
What makes a retainer relationship work is consistency.
When we know your setup, your menu, and how your business operates, every update takes less time and fewer mistakes. You are not explaining your business from scratch every time something changes.

We keep your tech running so you can keep your business running

Let’s Get Started

Month-to-month with a 30-day cancellation notice. Fill out the application below, and we will confirm fit within 2 business days.

Frequently Asked Questions

Is this a contract or month-to-month?

Month-to-month. You can cancel with 30 days’ notice at any time. There is no long-term commitment required.

What if I do not use all 3 hours in a given month?

Unused time does not roll over to the next month. The 3 hours are allocated per month to keep your setup current. Even in slower months, there’s still monitoring, reviewing new Square features, and being available for questions.

How do I submit tasks each month?

You will have access to a simple client portal where you can submit task requests, share screenshots or access credentials, and track what is in progress. We will walk you through it during the onboarding call.

What if I need more than 3 hours in a given month?

Additional hours beyond the retainer scope can be added at an hourly rate. We will always let you know before going over so there are no surprise charges

Can I start before my business opens?

Yes, the pre-launch period is actually one of the best times to start. Setting up Square correctly before opening day is significantly easier than fixing it after. If you are 60 to 90 days from opening, now is the right time.

What happens if I need a full Square rebuild?

If, during our work together, it becomes clear that your setup needs a full rebuild rather than ongoing updates, we can discuss scoping that as a separate project. The retainer covers maintenance and configuration; a ground-up rebuild is a different scope of work.

Not a food or beverage business, but still need help?

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