Creating a draft order for customers is great for phone-in orders and product reservations. Creating a draft order you are able to email it to a customer for them to complete payment or take payment right away in the draft order.
Resources
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Start your 14-day trial with Shopify: http://bit.ly/shopify-start
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Watch the Shopify 101 Masterclass on-demand: https://bit.ly/101-masterclass
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Jumpstart your Shopify Launch: https://bit.ly/39QWe5s